For this service we do not quote a final price before reviewing the scope of work, because two chatbots that look the same can involve very different amounts of work. The package starting points, however, are clear: the Basic package at $2,900 for a simple chatbot or AI tool on your website, the Advanced package at $6,900 for a complete solution with custom fine-tuning, data analysis, an analytics dashboard and multiple channels, and the Enterprise package at a custom quote for a custom model and integration with ERP or CRM.
A few specific factors move the price within each package. First, the state of your documents: if your FAQs, terms and price lists are written down, organized and up to date, the work moves fast; if your business knowledge lives in your team's heads or is scattered across messages, part of the project goes into collecting and structuring that knowledge. Second, the number of integrations: every system the chatbot has to read from or write to is separate work, and if that system has no API, the work grows. Third, the number of channels and how complex the handover-to-human logic is. Fourth, where the model runs: using an API is cheaper and faster to set up, while running the model on your own server gives you more control over your data but needs its own hardware and maintenance.
In terms of time, a simple chatbot takes 10–15 days and an advanced solution with custom fine-tuning takes 30–60 days. Delivery is phased: first you test the pilot version with real questions and approve it, then it goes live. Include API usage costs in your budget from the start; they are separate from the build fee, rise and fall with conversation volume, and are paid directly to the provider. In the consultation session, we also discuss them based on the volume of your questions.
